In today’s IT Service management field, you can’t manage what you can’t measure; regardless of what tool you have implemented as your service desk solution. You need to be able to organize and present data so that you can make educated decisions about your IT Service Management.
Crystal Reports is a proven Business Intelligence application that helps you design, manage and deliver business reports and is at the core of the BMC Service Desk Express solution.
Millennium Technology Group Crystal Report Writing team is composed of skilled consultants who are available to work on your custom project as an integral part of your team or remotely where we will take responsibility for the design, customization and creation of your. Options are also available within to post reports to web-sites, send them via e-mail applications such as Outlook, MAPI or export to a number of different formats (HTML, Word, Excel, XML, PDF, Crystal RPT, RTF, TXT or via ODBC to external databases).