SERVICE MANAGEMENT
SERVICE MANAGEMENT
Millennium Technology Group provides you with a single point of contact to help you tackle all end user services requests. Our complete Managed Application Services covers physical and virtual devices and include:
- Service Transition Management
- Asset Management
- Software License Management
We also remotely monitor applications, proactively provide issue notification, and remediate application issues upon request while offering comprehensive assistance:
- 24x7x365 U.S. based support
- Single point-of-contact for incidents & service requests
- Proactive alert notification & incident management
- Dedicated remote engineering support
- Flexible service options
- Aligns to ITIL guidelines
