SERVICE MANAGEMENT
 

SERVICE MANAGEMENT

Millennium Technology Group provides you with a single point of contact to help you tackle all end user services requests. Our complete Managed Application Services covers physical and virtual devices and include:

• Service Transition Management
• Asset Management
• Software License Management

We also remotely monitor applications, proactively provide issue notification, and remediate application issues upon request while offering comprehensive assistance:

• 24x7x365 U.S. based support
• Single point-of-contact for incidents & service requests
• Proactive alert notification & incident management
• Dedicated remote engineering support
• Flexible service options
• Aligns to ITIL guidelines