No small business can survive on its own. You likely rely on suppliers, distributors, subcontractors, and service providers to help you do what you do every day. Each of these services has value for your growing business. But what about managed IT services in Orlando? What does a managed services provider do, and can these kinds of services help your business? Keep reading to learn more.

Defining Managed Services

The phrase “managed services” is incredibly broad, and it can refer to a variety of offered services. But ultimately, it relates to outsourcing everyday technology needs to a third-party company to improve internal operations and provide a faster return on investment for your technology. Depending on your business’s size, infrastructure, and more, this could refer to a wide variety of technology-related services. Let’s dig into that a bit more.

Common Services Provided

Most managed services providers (MSPs) have a comprehensive list of technology services you can choose from. Your services contract may provide you with particular services or allow you to call on your MSP for any technology-related need they’re equipped to handle. Here are some of the common ways that MSPs help small businesses like yours:

  • Monitoring and managing networks remotely
  • Assistance with developing an IT strategy
  • Help to upgrade to new hardware or software
  • Cybersecurity improvements
  • Data backup and recovery services
  • Unified communications
  • And more

While some businesses may rely exclusively on an MSP for their technology needs, others use an MSP to supplement their in-house IT team. This allows the company’s IT specialists to focus on projects that grow and improve their business, rather than merely maintaining its infrastructure. Ultimately, the services you get from your MSP will be based on your company’s needs. And, as those needs change and your business evolves, your MSP should be able to adapt right along with you.

What Are the Benefits?

So what are the benefits of using an MSP? As already mentioned, using an MSP to supplement your in-house IT team allows them to focus their valuable time on more productive endeavors than simple system maintenance. Additionally, the use of an MSP reduces the frequency of technological issues that can drain your other employees’ productivity. Here are a few additional benefits:

  • Greater technical expertise
  • Management of more complex systems
  • Reduce the cost of IT support
  • Help using technology and training employees on new systems
  • Industry-specific expertise for faster growth
  • Improve network security and data recovery
  • 365/24/7 Support

Great Technical Support Expertise

If you feel like your in-house IT team is spending all their time reacting to IT issues, you have concerns about data security, or you don’t have the funds for a full-sized in-house IT team at all, a managed services provider may be precisely what you need.

To learn more about Orlando IT services for small businesses, contact us at the Millennium Technology Group today. We’ll find a service plan that fits your needs and budget, so you can focus on helping your business grow and thrive.