An MSP, or a managed service provider, is a business concept that began to develop in the 1990s but has only become prevalent in the modern workplace in the last decade or so. Unfortunately, there are still many business owners out there who do not understand what an MSP does, and so they fail to take advantage of the many benefits of utilizing an MSP for small business in Orlando, FL. If you want to learn more about MSPs and what they can do for your business, keep reading.

Defining a Managed Service Provider

“Managed service provider” is a fairly vague term, so most people can’t understand its meaning. By definition, an MSP is a third-party company that manages a company’s IT infrastructure and end-user systems. MSPs provide a defined set of daily IT management services, with those tasks varying based on the exact terms of your contract; common services include network management, infrastructure management, data backup, security, and monitoring. This is typically done remotely, though some in-person services can be provided.

Millennium Technology Group provides a complete range of IT management services rather than specializing in a specific segment. Some MSPs may specialize in specific segments of IT, such as data security, while others focus on certain industries (also known as vertical markets), such as finance, legal, and manufacturing. Additionally, while we do provide specialization for non-profits and the hospitality industry, we serve companies of all sizes and in all sectors of the business world.

What Do MSPs Do?

Now that we’ve established what an MSP is, let’s get into a little bit more detail about what companies like ours actually do. As mentioned above, the exact services provided to a company can vary depending on the contract. Still, an MSP’s job is to handle the time-consuming, repetitive, but often complex work required to manage your company’s IT infrastructure. This can include all of the following tasks:

  • Providing troubleshooting and technical support to staff
  • Adding and upgrading cybersecurity software
  • Managing user access accounts
  • Offering compliance and risk mitigation recommendations
  • Providing data backup and recovery services
  • Recommending and implementing new technology
  • And much more

As you can see, an MSP is far more than an IT help desk. We provide a proactive approach to managing your IT infrastructure, helping you actively improve your technology systems to minimize downtime and ensure your infrastructure is safe, secure, and efficient.

What Are the Benefits of MSPs?

Utilizing an MSP can provide many benefits to a company. Primarily, managed service providers are utilized by small to medium-sized businesses (SMBs) to provide the company with a high level of IT expertise without the expense of employing a full in-house IT team. This gives you access to expert resources for your business at a lower cost. Utilizing an MSP can also provide the following benefits to your company:

  • Improve business continuity through data backup and recovery plans
  • Provide constant network monitoring to address potential network issues quickly
  • Improve the security of company data and technology as a whole
  • Provide a more cost-effective solution to managing daily IT needs

IT Managed Service Providers Orlando FL

Of course, MSPs are not just for small businesses. We also work with corporations to help those businesses with in-house IT teams by handling IT management needs so that their in-house teams can focus on larger, higher-priority IT projects.

No matter the size of your business or the industry you’re in, IT managed service providers in Orlando, FL, can help you better handle your IT infrastructure. Contact the Millennium Technology Group today to learn more about what we do and how we can help your business grow.